36) ANSWER
c. “What you’re asking me to do is unacceptable.”
RATIONALE
These clients often try to manipulate the nurse to get special privileges or make exceptions to the rules on their behalf. By informing the client directly when actions are inappropriate, the nurse helps the client learn to control unacceptable behaviors by setting limits. By sitting down to talk about the request, the nurse is telling the client there’s room for negotiating when there is none.
c. “What you’re asking me to do is unacceptable.”
RATIONALE
These clients often try to manipulate the nurse to get special privileges or make exceptions to the rules on their behalf. By informing the client directly when actions are inappropriate, the nurse helps the client learn to control unacceptable behaviors by setting limits. By sitting down to talk about the request, the nurse is telling the client there’s room for negotiating when there is none.